Privacy Policy
Lawrence & Family Movers (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through our website and office in Martinsburg, West Virginia, how we use it, and the choices you have. By using our site or requesting a quote, you agree to the practices described here.
Information we collect
We collect the information you give us directly — your name, phone number, email address, the addresses for your move, your move date, and details about your home and belongings — so we can prepare an accurate quote and schedule your job. When you visit our website, we may also automatically collect standard technical data such as your IP address, browser type, the pages you view, and the date and time of your visit.
How we use your information
- To prepare your moving estimate and write up your flat rate
- To schedule, dispatch and complete your move
- To contact you about your quote, booking or job
- To send a certificate of insurance to your building or HOA when requested
- To improve our website and our services
- To meet legal, tax and insurance recordkeeping requirements
How we share information
We do not sell your personal information. We share it only as needed to perform your move — for example, with our own crew and office staff — or with service providers who help us run our business, such as our payment processor and insurance carrier, and when required by law. We are a family-owned company that runs its own trucks and crew; we do not hand your information to a broker network or a lead marketplace.
Cookies and analytics
Our website may use cookies and analytics tools to understand how visitors use the site. You can set your browser to refuse cookies, though some features may not work as well if you do.
Data security and retention
We take reasonable measures to protect the information you share with us and keep it only as long as we need it for the purposes above or as the law requires. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Your choices
You may ask us to access, correct or delete the personal information we hold about you, and you can opt out of marketing messages at any time. To make a request, contact our office in Martinsburg using the details on our contact page.
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with a revised effective date.